Frequently Asked Questions

Here we have some frequently asked questions about the products and services that are provided by positive design and marketing.

FAQs About Our Design Services

+What does design mean?

design |dəˈzīn|
noun
1 a plan or drawing produced to show the look and function or workings of a building, garment, or other object before it is built or made.
• the art or action of conceiving of and producing such a plan or drawing : good design can help the reader understand complicated information.
• an arrangement of lines or shapes created to form a pattern or decoration.
2 purpose, planning, or intention that exists or is thought to exist behind an action, fact, or material object : the appearance of design in the universe.
verb [ trans. ]
decide upon the look and functioning of (a building, garment, or other object), typically by making a detailed drawing of it .
• (often be designed) do or plan (something) with a specific purpose or intention in mind.

graphic design
noun
the art or skill of combining text and pictures in advertisements, magazines, or books.

+What do you design?

Here at positive design and marketing we design a large array of products for your marketing needs. We design everything from simple Logo's for Businesses or Individuals to full Corporate Identities with further branding in mind. We design and produce Business Literature which can comprise of Business Cards, Letterheadings and Compliment Slips but could also include product or service Brochures and or Catalogues. We can produce marketing Flyers and Postcards of all sizes wether information, product or service based. We can design and produce Posters, Direct Mail, Point of Sale, Signage, Display boards and Packaging and Boxes of any shape or size. We can also design and produce Vehicle Livery and Exhibiton Panels and Stands. Get in touch on our questions page with any enquires you may have.

+I already have a design but am not really happy with it, can you improve it?

We aim to produce only the highest standard of work so we will undoubtedly be able to improve any existing designs that you may not be happy with. If for any reason we can not because we think that the design is good as it is, then we will tell you this and try and make some suggestions on minor design tweaks and how you can use the design in a better way. As an example, this may be the case when the logo design you already have is ok but the letterhead design using the logo could be improved. Get in touch on our questions page with any enquires you may have.

+I have a logo that I am happy with but can it be used in the designs you are doing for me?

Yes it can. If you have used a company other than positive design and marketing for your logo creation we can still be of service to you by producing any number of design items incorporating your existing logo. All that we ask is that the exisitng logo design is in a format that we are able to use. This can be a Photoshop (PSD) a PDF or an EPS file (which is our preferred format).

We can even accept JPEGs and hand drawn fomats too but we may well have to redraw the logo to allow us to make it work in our further designs for you. This can be worked out when you make an enquiry with us.

Based on your exisitng logo we can produce Business Literature, Flyers, Postcards and a further large array of products for you. Simply get in touch on our questions page with any enquires you may have.

+Can we just have a logo or a single item like a letterhead designed?

The answer is yes. You can have as many single items designed as you need but we may be able to offer you a more competitive price for your item if you have it designed along with other items. This would constitute a bespoke design service so we would have to estimate the costs for this when you make an inquiry to us. Use the contact form on our questions page to ask us for any information you require or to quote on designs that you may need.

FAQs About Our Print Services

+What does print mean?

print |print|
verb [ trans. ] (often be printed)
1 produce (books, newspapers, magazines, etc.), esp. in large quantities, by a mechanical process involving the transfer of text, images, or designs to paper : a thousand copies of the book were printed.
• produce a paper copy of (information stored on a computer)
• send (a computer file) to a printer or to another, temporary file.
• produce (a photographic print) from a negative : any make of film can be developed and printed.
2 mark (a surface, typically a textile or a garment) with a colored design or pattern.
• transfer (a colored design or pattern) to a surface.


noun
1 the text appearing in a book, newspaper, or other printed publication, esp. with reference to its size, form, or style.
• the state of being available in published form.
• a newspaper or magazine : [as adj. ] the print media.
• [as adj. ] of or relating to the printing industry or the printed media.
2 an indentation or mark left on a surface or soft substance by pressure.
3 a picture or design printed from a block or plate or copied from a painting by photography .
• a photograph printed on paper from a negative or transparency.


ORIGIN Middle English (denoting the impression made by a stamp or seal): from Old French preinte ‘pressed,’ feminine past participle of preindre, from Latin premere ‘to press.’

+What do you print?

Here at positive design and marketing we can print a large array of products for your marketing needs. We produce and print Business Literature which can comprise of Business Cards, Letterheadings and Compliment Slips but could also include product or service Brochures and or Catalogues. We can produce and print marketing Flyers and Postcards of all sizes wether information, product or service based. We can produce and print Posters, Direct Mail, Point of Sale, Signage, Display boards, Packaging and Boxes of any shape or size. We can also arrange the application of Vehicle Livery and produce Exhibiton Panels and Stands. Get in touch on our questions page with any enquires you may have.

+How much does printing cost?

This differs greatly for each individual product that is printed. We would need to know your exact requirements for what you want producing and then we will give you an estimation of what that particular product will cost by return of email. Get in touch with us via our contact form and describe exactly what you require and we will gladly get a quote to you as soon as we can.

+How quickly will I receive my print order?

Once all the design and final proof artwork is accepted and signed off by you, and we have a confirmed order placed with us, we will give you an estimation of delivery.

We endeavour to deliver on our estimated delivery dates but we cannot control third party delivery services and so will not be held responsible for delivery delays for any reason whatsoever. If however, delays do occur, we will keep you informed of these delays if possible and retain the right to amend the estimated delivery dates.

+What happens if there are mistakes on the prints?

We are maticulous in what we do and have a design and artwork proofing system that enables us to check that there are no mistakes on any design once it has been signed off by the customer. In the unlikely event that there are mistakes, and once the customer has signed off the final proof artwork, we can no longer be held responsible for errors or mistakes that appear in the final prints. Our full terms and conditions for the sale of printed material is available on request. Contact us with any enquires you may have via our contact form.

FAQs About Our Website Services

+What is a website?

Web site (also web site or website)
noun Computing
a location connected to the Internet that maintains one or more pages on the World Wide Web.

A website is a collection of pages that are joined together with hyperlinks for easy navigation to selected pages containing information relative to your business and/or products.

+How much does a Website cost?

A websites cost depends greatly on the complexity of website that you require. For instance, if you are a small business or individual that has a small amount of information then you would only require a small number of pages thus generating a lower costing website. If however you want a large number of pages due to the information you want to make available, want animation or data driven sections included in your website then the cost will increase.

You may also want to consider the cost of Hosting you website too.

Get in touch with us via our contact form and describe exactly what sort of website you require and we will gladly get a quote to you as soon as we can.

+What is Hosting and Domain Names?

Hosting is the place your website is stored which is made constantly available to the general public who can use any computer or mobile device with an internet browser to view your website. You pay for this service either by a monthly subscription or by a yearly charge fom the company that provides you with the hosting. The chosen hosting company would also normally arrange all your email addresses and requirements in the same paackge.

Domain names are the names for website addresses also known as URLs. For instance, If I wish to register a name of 'mynewcompany', then my website address (domain name) would be www.mynewcompany.co.uk. All I would have to do is check this 'domain' is available using one of the many domain name registration companies that are available on the internet. Simply 'Google' domain name registration.

+Do you provide Hosting?

We can provide you with a number of hosting options depending on you and your website requirements. What suits one website will not necessarily suit another but we can tailor options to fit your rquirements including secure hosting facilites for shopping cart based websites. For any information that you may require on hosting and domain name registration or any other web based question please do get in touch with us via our contact form on our questions page.

+I have questions that there doesn't seem to be answers to in this FAQ?

If you have any questions that we have not been able to answer within this FAQ then please do post your question to us using the contact form on our questions page. Periodically we will review this section and add more FAQs so the more you ask us the more will get included in our standard FAQ section in the future.